Knowledge Management has emerged as one of the most important area in management practices and established as a basic resource for firms and economies. Knowledge management is regarded as collection, distribution and efficient use of knowledge resources.


Finding Information Knowledge : seek information and knowledge is the show to a process of finding and using or managing data and information obtained by the well and can be used in practice in the future.

Sharing Information and Knowledge : sharing of information is very important in its application for sharing information with all the things that we learn to develop following the changes.

Development of Knowledge : Build a new innovation on the information received and has been developed merupaka very necessary and very important because everything you’ve learned will be useless if not applied and on the run.


In theKMcontext, the emphasis is typically upon capturing knowledge embedded in persons and making it explicit.The lessons learned concept or practice is one that might be described as having been birthed by KM, as there is very little in the way of a direct antecedent.

The basic function of an expertise locator system is straight forward, it is to identify and locate those persons within an organization who have expertise in a particular area.

Communities of practice emphasize the social nature of learning within or across organizations.Communities of Practice (CoPs) are groups of individuals with shared interests that come together in person or virtually to tell stories, discuss best practices, and talk over lessons learned [Wenger, E., 1998a,Wenger and Snyder, 1999].