There are various definitions of the notion of a knowledge management. However, there are three classical definitions that can give a clear picture of knowledge management:

1. According to Davenport, T (1994): “Knowledge management is the process ofcapturing, distributing, and effectively using knowledge.
2. Duhon, 1998: a discipline that supports the integrated approach to identifying,capturing, evaluating, making and sharing all the information assets of a company.
3. Mclnerney, C. (2002): a useful effort to increase knowledge within the organization.The way to do this by encouraging communication, offering opportunities to learn andpromote learning outcomes in accordance with the appropriate knowledge
can be concluded that knowledge management is a discipline that supports theintegration of a company by managing existing resources by the sharing of knowledgeby the people.

The Stages of KM Development:

Stage 1 : by the internet out of intellectual capital. KM driven by information technology. Key phrase:“best practises” later replaced by “lessons learned”.

Stage 2 : human and cultural dimentions, the Human Resource stage. Key phrase: “communities of practise”.

Stage 3 : content and retrievability. Key phrase: “content management”and”taxonomies”.

Stage 4? : access to expternal information. is KM entering a new growth stage or is it merely maturing? Based on the book I read, the best answer is the latter.

KM is to observe KM as the movement to replicate the information environment known to be conducive to successfulR&D- rich, deep, and opencommunication and information access – and deploy it broadly across the firm.




Resource :

Knowledge Management (KM) Process in Organization that was written by Claire R. McInerney.